Online Privacy Policy

AloStar Bank of Commerce’s Online Privacy Policy Statement

When you visit our website to view any page or read product information, you do so without telling us who you are and without revealing any personal information. The only information that we normally collect and store is:

  • The name of your Internet Service Provider (ISP),
  • The website that referred you to us, if any,
  • The type of browser used, and
  • The page(s) you visited.

We do not place “cookies” on your computer when navigating our website. AloStar Bank of Commerce’s use of cookies is limited to a feature called a “session” cookie that is created when you log in to review your secured account information. This session cookie is destroyed when you exit your online account access. AloStar Bank of Commerce does not collect any personal information using cookies.

There are instances where you may elect to provide us with personal information. If you fill out one of our contact forms or quick account applications or if you send us an email, you are transmitting the information that appears to you in the form or message. This will typically include information like your name, mailing address, email address, the kind of request you are making and any other information necessary to fulfill your request. You do not transfer personal information that you do not enter yourself. This information is used internally only for the purpose of fulfilling your request or for contacting you directly and it is not shared or sold to any other organization.

When you input nonpublic personal information via one of our Quick Applications or Applications, that information is encrypted or scrambled by your browser before it is transmitted back to our website. This effectively prevents anyone from intercepting and reading any personal information about you. Encryption is in place when you use your web browser with one of our website application forms and while accessing your account information. Please do not send any nonpublic personal information to us in an email. Encryption does not take place if you send us an email, which is not a secure form of communication with us.

Information Integrity

AloStar Bank of Commerce works hard to ensure that our customer’s information is complete and accurate. Your role in this process is to conduct a timely review of all statements, bills and notices that we provide you and to notify us of any discrepancy. AloStar Bank of Commerce occasionally may contact you about our products and service offerings by telephone or email. When we contact you, we do not request any personal information (such as your PIN or password) and limit our inquiries only to the information necessary to identify you as our customer. You may contact us at 1-877-738-6391 if you have any concerns about the accuracy of your information, our solicitation of your business or this Online Privacy Policy statement.

AloStar Bank of Commerce does not market to or offer any products or services directly to minors. We do not knowingly collect any information on children under the age of 13.

AloStar Bank of Commerce

3595 Grandview Parkway, Suite 425

Birmingham, AL  35243



Thank you for the trust you have placed in us. We value your business and will continue to be committed to your privacy. 

As used in this Online Privacy Policy Statement, “we,” “us,” “our” or “ours” refers to AloStar Bank of Commerce and our affiliates. Current affiliates include AloStar Bank of Commerce Financial Services, Inc.  “You” and “yours” refers to each individual who is one of our customers or former customers who obtained or requested a financial product or service from us. This Online Privacy Policy Statement applies to consumers, AloStar Bank of Commerce customers or former customers in the United States.